PREMIER SCULPTURE Fiberglass Color Samples-Rose Red

How to Order-PREMIER Custom Sculpture

Steps in the Custom sculpture Purchasing Process

1. Click the drawer button on the top rightcorner to browse through the product you are interested in.

         

 

 

2. Come to the product page of custom sculpture you prefer to purchase, Please Select the color, size, base, light and shipping method if necessary.Any questions, please click here to see through the buying guide.

          

 

3. Click the "Add to Cart" buttonto view your selections to ensure that everything is correct. Click on “CHECK OUT” to place the order. (If you choose the custom option, we will give you the final quote and send the custom link to you.)

       

 

4. After receiving your order, we will offer the 3D drawing and preview image for your approval before production.

Note: We will begin processing your order upon receipt of your payment and will send you an email to confirm the order.

 

Payment Methods

You can choose from a variety of payment channels. Whichever method you choose, you will be redirected to a third-party page when you make a payment. Payment information and funds are the responsibility of the third party.

Coupon Code

You can apply the coupon to your order at checkout. After entering the coupon code, click Apply and the discount will automatically adjust the total for your order. Please note that if you do not click Apply before proceeding with checkout, your total order will not reflect the coupon.

Paying with Paypal

1. With PayPal, you can send payment quickly and securely online.

2. Through PayPal, you can pay with a credit card, debit card, or bank account balance.

3. Once your order is submitted, you will be redirected to PayPal's site where you could make the payment.

Advantages of using Paypal:

Payment is traceable. You can trace the status of your payment using your PayPal account. premiersculpture.com doesn't receive your credit card number or bank information (it is safely encrypted through PayPal's server), which limits the risk of unauthorized use.

premiersculpture.com uses SSL protection technology to properly collect credit card information.
The available credit card options are listed above.
Please note that premiersculpture does not collect credit / debit card numbers or personal information at the time of payment. If you have any questions regarding transactions on this site, please contact the card issuer. Please wait until the "Thank you" page is displayed. If you do not see it, your order may be abandoned checkout. Thank you for your time!

About Payment Failure

Payment Methods: Paypal, Visa, Mastercard, American Express, Union Pay, Shop Pay, Apple Pay and Google Pay .
If you fail to pay, we have a few suggestions for you：
1. Try a few more times.
2. Change your card.
3. Try paying again in a day or two.
4. Try to Pay via Paypal.
Our service email is info@premiersculpture.com.

Proof of Purchase

Ensure you wait for the "Thank You" page to appear to confirm your order completion. PREMIER will send you an order confirmation via email, if you have included an email address.

For any additional questions or concerns regarding payment methods, feel free to reach out to us at info@premiersculpture.com.

 

❖FREE SHIPPING ( About 84-98 natural days after receipt of approved drawing)

PREMIER SCULPTURE offer free shipping on all orders within the United States (except Hawaii, Alaska, Puerto Rico, Canada). Unloading personnel and forklift service excluded.

❖EXPEDITED SHIPPING ( About 56-70 natural days after receipt of approved drawing)

PREMIER SCULPTURE also offer expedited shipping for rush orders and orders delivered to Hawaii, Alaska, Puerto Rico, Canada other countries with additional shipping fee.

❗Expedited shipping costs extra. But is only available for small sculptures. Regarding additional cost for Expedited Shipping, please contact us, we will offer you the quotation within one business day. (Based on the dimension of the specific product and shipping address.)

✉: info@premiersculpture.com

❖INTERNATIONAL SHIPPING

Shipping Areas: We ship to most countries worldwide, excluding Cuba, Iran, North Korea, North Sudan, Sudan, Syria, Ukraine, and India. Regarding additional cost for Shipping, please contact us, we will offer you the quotation within one business day.

Customs Fees: International orders may incur customs fees, import duties, or taxes, which are included in shipping cost. 

❖DELIVERY METHOD

Cooperated with reputable professional carriers to ensure accuracy and timeliness of all deliveries.

Expedited shipping orders will be shipped by DHL, FedEx, UPS or other express delivery to ensure all goods arrive promptly and efficiently.

❖PACKAGE METHOD

Secured by reinforced Styrofoam and heavy duty plywood crates, all the goods would be delivered to the destination in perfect condition. PREMIER SCULPTURE makes every effort to ensure that each custom masterpiece is perfect and shipping without any damage.

❖SHIPPING PROCESS

Once payment is received it will take 1-2 business days to process your purchase, and then we will provide a detailed CAD drawing of your sculpture for production approval. Once we get your approval, we will start production within 1 business day and complete it within 35-42 natural days (5-6 weeks) (NOTICE: Bronze sculptures need 49-63 natural days), the finished product photos will be sent to you for approval before shipping. Normally, delivery time takes about 84-98 natural days (12-14 weeks).

❗Due to the unique nature of customized products, please note that production and delivery times are estimated.

❗NOTE: All products, including in-stock items, will not be shipped without your approval, so please reply to our confirmation email ASAP.

Once your order has shipped, we will email you delivery information.

Freight deliveries do require a delivery appointment,which our freight carrier will coordinate with the recipient. Someone must be at the delivery address to sign for the goods. Freight carrier shipments are delivered curbside Monday to Friday.

You will receive a call from the freight carrier to confirm delivery time, usually 24 hours in advance. Missed calls or failure to return calls from the delivery company will cause in possible delays. Delays due to the carrier's inability to reach you, or refusal/delay by you the recipient, may result in the accrual of storage and re-delivery fees. You would be responsible for any fees charged by the freight carrier.

Unloading Requirements: Deliveries are curbside only. The driver will not move items to your home. You are required to have 3-4 able-bodied persons available to offload the sculpture. The lift gate may not be used if there is any overhang, so assistance will be needed to handle the crate.

Inspection: Inspect your package immediately upon delivery. Sign the proof of delivery only if the package is in good condition. Report any damage within 2 business days to ensure proper handling.If your package has been signed and we have not received any damage report within 2 business days upon receipt, we default that the goods arrive in good condition.